Frequently Asked Questions
Fulfilment & Storage FAQs
Our main facility is based in Wrexham, Wales – just over the border. We also have a number of bulk storage locations across North West UK.
Goods are stored on Pallets, Shelving and Picking Totes.
No, we don’t currently offer Bonded Warehousing
Yes, all goods need to be fully insured by yourself. We will work with your insurer to provide all details they need.
Yes we can. We do this for all food related items, cosmetics etc
Yes of course. We have a dedicated Rework team who look after any Trade & Rework orders.
Platform & Integration FAQs
Yes. Please check the ‘integrations’ page , which lists most of our integrations – however if what you need is not there, please double check as its likely we do have a connection for it.
We aim to provide a hands off service, so if all setup correctly, this should not be required.
Stock is synced with most platforms every 15 minutes, 24 hours a day, 7 a day week.
Of course, our ‘Command Portal’ is central to the service we provide – schedule a call and we can give you a demo of all the features.