TikTok Fulfilment Services
Our TikTok fulfilment solutions seamlessly integrate with your TikTok shop to take care of all your order fulfilment. From picking and packing to shipping and returns, let us take it from here!
99.85%
Pick and Pack Accuracy
3 Million
orders processed per year
200k ft
of warehouse space
99.92%
of orders shipped within SLA
Order Fulfilment for TikTok Sellers
As you look to grow your business with short-form video content, our TikTok Shop fulfilment services make sure that your customers receive their orders quickly and reliably. Here’s how we support your journey:
TikTok Shop Integration
When you partner with us, we have a full API connection, so our systems integrate with your TikTok shop to receive your customers’ orders in real time for seamless order management.
Accurate Order Picking
We comply with all of TikTok’s requirements, attach barcodes and scan all your inventory at our warehouse to make sure that we send the right product to the right customer.
Sustainable Fulfilment
We’re big on sustainable fulfilment around here, so we’ll always use the most sustainable packaging options to minimise waste.
Fast & Budget-Friendly TikTok Shop Fulfilment
We prioritise getting your customers’ orders on time, every time. And, of course, we make sure you’re paying the best price possible.
Branded Packaging
Want to deliver a brand experience from start to finish? We’ll store and pack orders in your branded packaging so each delivery reflects your brand and makes a lasting impression.
Easy Returns
Say goodbye to dealing with your TikTok returns. We inspect your returned items and put them back into your inventory, aka “done for you”.
Kitting & Bundling
We’ll create new SKUs for your bundles and expertly pick and group items together, making it easier for your customers to enjoy great deals without any hassle.
Custom Inserts
Add a personal touch to your orders with thank you notes or special discounts. Our team will include your inserts encouraging customers to come back for more.
Done-for-You Social Content
We can go live or film behind-the-scenes moments in our warehouse of your customers’ orders being picked and packed to give you more engaging content for your socials.
Our Viral TikTok Sellers Sell Products In:
What Our eCommerce Brands Say
Ready to level up your TikTok Shop?
If you’re already on TikTok Shop and feeling overwhelmed by your order volumes, let us handle the logistics while you focus on growing your brand!
Our TikTok Fulfilment Process
How It Works
As your fulfilment partners, we’re here to make your TikTok sales journey smooth and successful. Here’s how we’ll handle your fulfilment operations:
Step 1: Connect Your TikTok Shop
We’ll integrate your shop’s back end into our fulfilment systems in no time. Once you’ve sent us your stock, we’ll take care of the rest, making sure everything runs without a hitch, and you can start selling without any hassle. Your products will be in good hands right from the start!
Step 2: Customers Shop, We Handle the Rest
Once your shop is set up, you can promote your product. Once customers place an order, we receive the details directly and get everything sent to our warehouse, where we ship 6 days a week. This allows you to focus on creating more great content while we take care of the order processing.
Step 3: Picking and Packing
We maintain a 99.85% pick-and-pack accuracy rate to make sure your customers receive the right products every time. We also provide branded packaging to reinforce your brand, and we can include inserts like thank-you notes or discounts.
Step 4: Speedy Shipping
We partner with various couriers to ensure your orders are shipped quickly and cost-effectively. We can send out orders until 4pm on the same day, so your customers will receive their products fast while you enjoy competitive shipping rates.
Step 5: Your Products, Delivered!
We make sure your products arrive quickly and reliably at your customers’ doorsteps. Automatic tracking updates from the TikTok Shop app will keep your customers aware of their order’s status, and you can use our software to view, track and manage all of your orders.
We make order fulfilment easy for TikTok businesses. Ready to partner with us?
Let’s chat!
TikTok Shop Fulfilment FAQs
What are TikTok fulfilment services?
TikTok Fulfilment Services simplify the logistics of selling on TikTok Shop. We manage everything from storing your inventory to picking, packing, and shipping orders directly to your customers.
Do TikTok sellers need to outsource order fulfilment?
Any seller who has gone viral or has a large following on social media will know that handling your own TikTok order fulfilment can be stressful, time-consuming and costly!
By outsourcing, you can leverage a large logistics network and partnerships with shipping carriers to keep costs down and provide the best customer experience. This means you can focus on marketing your products and growing your business!
How are TikTok returns handled with a 3PL?
When you work with a third-party logistics (3PL) provider for your eCommerce fulfilment, handling returns on TikTok becomes a breeze. Your fulfilment partner takes care of everything, from receiving the returned items to inspecting them and updating your inventory. This means you can concentrate on your business while knowing that returns are managed smoothly and efficiently, keeping your customers happy.
How much stock do I need to send you?
The amount of stock you should send really depends on your sales volume and how quickly you want to fulfil orders. As a general guideline, we recommend starting with enough inventory to cover at least a month’s worth of sales based on your forecasted demand. This way, you can keep your customers happy with quick deliveries while ensuring you don’t run out of popular items.
How will I know when my stock runs out?
We use stock sync via API to keep your inventory levels updated automatically. If you sell something on TikTok, your inventory updates instantly, so you know how much is left. You won’t accidentally sell more items than you have in stock because your inventory is always accurate, and you can manage all your products without having to update things manually.
Is TikTok a good platform for eCommerce businesses?
TikTok is a fantastic platform for eCommerce brands. With its huge audience and engaging content, it’s a great way to showcase your products and connect with potential customers. The platform’s shopping features make it easy for users to discover and buy directly from your videos, turning casual viewers into loyal customers.
What are the advantages of using a fulfilment service for TikTok Shop?
Working with a fulfilment company like ours for your TikTok Shop can really simplify things and help your business thrive. Here’s how:
- Order Processing: Say goodbye to order headaches! We make sure your orders are processed quickly and accurately every time through a full API connection so your customers get what they want without delay.
- Inventory Management: Keep your stock in check effortlessly. With smart inventory management, you’ll always know what’s available, helping you avoid overselling and keeping your best-sellers in stock.
- Fulfilment Software: We use powerful fulfilment software that automates tedious tasks like order tracking and shipping label creation. This means less time on logistics and more time to focus on creating awesome content for your TikTok audience.
- Ongoing Support: Enjoy peace of mind with ongoing support from your fulfilment partner. Whether you’re facing a sudden surge in sales or need help with a tricky situation, we’ve got your back.
Where will my stock be located?
We’ll store your stock in our Wrexham warehouse, where we ensure everything is organised and ready for quick dispatch. This location helps us to efficiently manage your inventory and get orders out to your customers instantly so you can focus on growing your business!
Looking to scale your eCommerce brand using TikTok Shop?
With TikTok’s massive and engaged user base, your products can reach the right audience at the right time. The platform’s short-form video content and powerful algorithm showcase your products in engaging ways that are put right in front of them.
TikTok Shop’s seamless integration with your videos means customers can discover, explore, and purchase your products directly from the app, creating a smooth shopping experience that drives conversions.
If you’re thinking about expanding your brand, TikTok Shop is a fantastic opportunity to reach a new audience and boost your sales. Check out our helpful guides to get started:
Deliver Your TikTok Shop Orders Within 24-48 Hours
With our worldwide network of fulfilment centres, we provide 24-48 hour order fulfilment for TikTok sellers. Want to learn more about our worldwide fulfilment solutions?
Other Marketplace Integrations
It doesn’t matter which eCommerce platforms you use to sell and manage your products. Our machines will talk to your machines to create a seamless order fulfilment experience for your customers.
