Ecommerce Fulfilment Services

Last Mile Delivery

last mile delivery

Last mile delivery describes the final leg of a product’s delivery process, where a parcel is taken from a transportation hub to its final destination, from the supplier to the consumer. It is a term widely used in the logistics and supply chain management industry.

Last mile delivery can be impacted by traffic congestion, remote locations, and the need for flexible delivery times to accommodate consumers. The cost of last mile delivery can account for as much as 50% of the total delivery cost.

This is an important part of the supply chain because it directly impacts customer satisfaction. The efficiency and effectiveness of last mile delivery can make or break a customer’s experience. For example, a seamless and timely delivery can lead to a positive experience, increasing the likelihood of repeat business. A delayed or mishandled delivery could lead to customer dissatisfaction and potential loss of business.

More Fulfilment Terms

A courier service is a type of professional delivery service that ensures the quick, secure, and efficient transportation of items from one location to another.
Real-time inventory management uses technology to monitor and update inventory levels as soon as changes happen. This could be through sales, returns, or receipt of new stock.

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