Ecommerce Fulfilment Services

Omnichannel Retailing

Omnichannel Retailing refers to a retail strategy that integrates different methods of shopping available to consumers. This could be through online channels such as from a mobile app, a website, telephone, or physically visiting a brick-and-mortar store.

The Omnichannel approach is designed to give the customer a seamless shopping experience. It is a step beyond multichannel retailing and provides a fully integrated, cohesive user experience across multiple channels. It allows the customer to transition flawlessly from one channel to another within the same transaction.

More Fulfilment Terms

Order cycle time refers to the total time taken from when an order is placed by a customer to when the product is delivered to them in the fulfilment industry.
Stock control includes ordering, storing and tracking inventory to to ensure stock levels remain consistent.

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