Ecommerce Fulfilment Services

Same-Day Delivery

A delivery driver handing a parcel to a customer. The customer has used Same-Day Delivery.

Same-day delivery is a shipping option that guarantees that a package will be delivered on the same day that it is shipped. This service is commonly offered by e-commerce businesses, local retailers, and courier companies aiming to meet the high demands of modern consumers who seek instant gratification and quick service.

In the fast-paced world of online shopping, same-day delivery stands out as a competitive advantage for businesses. It caters especially to last-minute shoppers, those needing urgent items, and customers who value convenience over cost. This service typically requires an advanced logistical setup, including efficient inventory management, local distribution centres, and a fleet of delivery vehicles.

How It Works

Order Processing

The process begins when a customer places an order. For same-day delivery, there is usually a cut-off time. Orders placed before this time are processed and dispatched on the same day, whereas orders placed after the cut-off time are rolled over to the next day.

Fulfilment and Dispatch

Once an order is confirmed, it is quickly pulled from the inventory, packaged, and handed to the delivery team. Efficiency during this phase is important to ensure timely delivery. Businesses often use automated systems to speed up this process.


The final stage is the delivery of the product to the customer’s doorstep. Speed and accuracy are key factors here. Many businesses use local couriers or dedicated delivery teams equipped with the technology to route and track deliveries in real-time.

More Fulfilment Terms

Cross docking is a logistics process where products received from a supplier or manufacturing plant are distributed directly to a customer or retail chain with minimal to no handling or storage time. It involves unloading items from an incoming lorry or railway wagon and loading these items directly into outbound lorries, trailers, or railway wagons, with no storage in between.
Overstocking is a term used in inventory management that refers to the situation where a business holds more stock than is needed to meet demand.

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