Ecommerce Fulfilment Services

Gross margin shows how much money a business keeps after covering the cost of producing goods or services. It’s the difference between sales revenue and the cost of goods sold (COGS). Gross margin is usually shown as a percentage and helps measure how profitable a business is before accounting for other costs like rent, wages, or marketing.

How to Calculate Gross Margin

The formula is:


(Revenue – Cost of Goods Sold) ÷ Revenue × 100

Example:
If a business makes £10,000 in sales and the COGS is £6,000, the gross margin is:
(10,000 – 6,000) ÷ 10,000 × 100 = 40%
This means 40p of every £1 in sales is left after covering direct costs.

Why Gross Margin Matters

  • Tracks profitability by showing how well a business controls production costs.
  • Helps with pricing decisions — low margins may mean prices are too low or costs are too high.
  • Supports planning and growth by showing how much is left to reinvest in the business.

What’s Included in COGS?

COGS usually includes:

  • Raw materials
  • Labour directly involved in making products
  • Manufacturing or production costs

It doesn’t include general expenses like admin, rent, or marketing.

More Fulfilment Terms

DDP, or Delivery Duty Paid Shipping, is where the seller takes on all the shipping responsibilities and costs.

Order Lead Time

Order lead time is the total time taken from the moment a customer places an order until the time it is fully delivered to them.

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