Ecommerce Fulfilment Services

In-Stock Rate (IRS)

in-stock rate

The in-stock rate (IRS) measures the percentage of time that products are available for sale and not out of stock. A high in-stock rate indicates that customers are likely to find what they’re looking for, while a low rate suggests the opposite, potentially driving customers to look elsewhere.

Calculating In-Stock Rate

The in-stock rate is usually expressed as a percentage. It can be calculated by dividing the number of days an item is available by the total number of days in the period, then multiplying by 100.

For example, let’s consider a popular running shoe model that was available for purchase 270 days out of a 300-day period.

(270 days available / 300 total days) × 100 = 90%.

This means the running shoe had a 90% in-stock rate, indicating it was readily available for customers to buy most of the time.

Factors Affecting In-Stock Rates

Several factors can influence a business’s in-stock rate:

  • Demand Forecasting Accuracy: Predicting customer demand helps in maintaining appropriate stock levels.
  • Supply Chain Efficiency: Delays in the supply chain can lead to stockouts.
  • Inventory Management Practices: Poor inventory practices can result in either excessive or insufficient stock levels.
  • Seasonal Fluctuations: Demand for products can vary seasonally, affecting stock levels.

More Fulfilment Terms

Mispick

A mispick is when the wrong item is picked during the order fulfilment process. This usually happens in a warehouse when staff pick an incorrect product, the wrong quantity, or a similar-looking item by mistake.

Order Cycle Time

Order cycle time refers to the total time taken from when an order is placed by a customer to when the product is delivered to them in the fulfilment industry.

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